Updates

New SDK version 1.0.38
30.12.2021
  • Updated targetSdk version. There’ll be no problems with SDK integration if you use targetSdk >= 31.
  • Updated all third-party libraries.
  • Fixed a problem that some users were unsubscribed from push messages after they log out.
  • Fixed a bug in analytics. Now we count read push messages properly.
  • Fixed several problems you don’t see and worked on stability.
The new version of Android app
24.12.2021

If you use Edna integration, you can send HSM-messages right from the conversation. Choose an approved template and send it to the user you’ve been talking to via WhatsApp.
If you send messages more than 4096 characters long in Telegram integration, we’ll split them into several ones.
Fixed a bug that affected user names with emoji. Now you can see them with no problems.

See which message won a customer’s attention. Forget about WhatsApp restrictions and reach your customers whenever you want
02.11.2021

We have two good news for those who have WhatsApp integration.
When you send HSM templates with the help of our official provider Edna, you can see the message your customer replied to. Be in context straight away instead of asking clarifying questions.

Take advantage of HSM templates to send a message right from the Inbox. It’s extremely useful when you didn’t manage to reply to your customer within 24 h or when you want to remind them about something you were talking about. You can see all the templates from Edna and just need to fill in the gaps.

It’s a good chance to try our WhatsApp integration if you haven’t done it before.

A new way to deliver leads to sales — email notifications
26.10.2021

Are there managers whom you need to deliver leads, but who don’t use Dashly?
Collect leads with the help of pop-ups and chatbots and send them to your salespeople via email. As the user completes the trigger action, Dashly sends a letter automatically. You can choose what data to transfer and who should receive the email message.

Read how to start sending email notifications in the article or set your own integration.
Note that all these email letters will be counted in your monthly quota.

Outdated chatbots will be automatically deleted for your users
08.10.2021

Now you don’t have to worry that the bot that you launched and then disabled will appear to users. Set up the date and time when the chatbot will be deleted for anyone who hasn’t answered: this works just the same as pop ups and messages in chat.

You can invite to a webinar, enroll users in an online course with a fixed date, or hold a limited-time promotion.
Read more about setting up chatbot removal in our Knowledge Base.

Get closer to your customers on WhatsApp
15.09.2021

Our new integration brings the most popular social messaging channel to your team shared inbox. Take your customers’ communications from your peoples’ phones and manage them faster to get more sales. Don’t be afraid to lose contacts or dialog history: we’ll keep it in Dashly, so your team has quick access.

The integration is 100% safe, thanks to the official WhatsApp Business API by Edna.
Read more in our blog post and give it a try.