Previously, to redirect a user from the chatbot to a specific site section or product card, you could insert a link into the chatbot’s text or attach it to a word. Such links were not highlighted or associated with a critical action by users.
Now you can insert a link into a chatbot button to make it more noticeable. This also helps to refer to several sections or products at once.
How to Set Up in Dashly
How users will see it
New Use Cases for Chatbots
This feature allows you to set up new scenarios in the chatbot. We have already created 6 templates for them that you can test right now.
Redirect to call — suitable if you want to give website visitors the ability to call you: you can insert a phone number or a call link into the chatbot.
Book a meeting — the manager will not spend time searching for free time and recording clients for a meeting. The chatbot will suggest selecting a time in the calendar.