Your leadbot now has its own personality, and you can customize it for your website design. Find settings in the list of chatbots. Just add a picture and come up with a name — they will be the same for all the bots on your website.
People better interact with a chatbot when it doesn’t pretend to be human. So it’s better to set a name and an avatar that won’t imitate a person.
You can now format text in bot’s cues. Using html tags, you can add paragraphs, lists and links, make text italic or bold. Links will work if you wrap them in tags or simply add them as text.
Now your visitors can interrupt Leadbot. If they don’t want to answer its questions or have something urgent to say, they can send a message to the chat at any time. Then Leadbot will answer acoarding to the Interrupt branch (which you can change) and this dialog will go to the Inbox.
If you have reply imput fields in your bot (e.g. collecting emails or phones) there’ll be no second input: Dashly will collect answers right from the chat.
You can switch Interupt branch off, if you want your visitors answer all the Leadbot questions before they can write something to you.
We know how to spend less time collecting more qualified leads. New Leadbot proactively involves your visitors into conversation and collects data about them. Leadbot is an interactive, quick and fun way to collect not only emails or phone numbers, but any kind of information you need. Let your agents focus on high-value conversations that truly require a human touch — leadbot will deal with others.
Read more in our blog post or create your first leadbot right now!
Add a human touch to your live chat communcations, make it a face to face conversation. Call your customers! Dashly+Zoom integration will help you to easily get in touch with them. Just send an invitation via Dashly live chat, and they will join the call hitting the invitation button. Resolve difficult issues, show your products, give personal consultations and stay in touch while apart.
Set Zoom integration now or read more in our blog
If your customers are not ready to talk right now, try our Calendly integration, so they can easily book a demo right from your chat.
Schedule meetings and calls easily via chat on your site. Stop sending messages back and forth — use the new integration with Calendly. Hit the Calendly button to share an event schedule, and your clients will choose date and time right in the chat window. Enjoy communication! Read more in our help center.
We’ve updated Facebook integration. Now it’s more convenient to work with several Facebook pages: get messages from Facebook pages straight into Dashly, and these will be automatically distributed in different channels. Appoint agents for the channels and speed up your work. Your conversations are structured now.
How to set up this integration:
1. Set up the integration with Facebook and add several pages.
2. Create channels, match with the pages and appoint agents.
3. Enjoy communication 🙂
Show, don’t text! We all love videos — videos are cool, informative and entertaining. Use them in your pop-ups! Paste YouTube or Vimeo link and have fun. You can set autoplay, but remember that video will be muted. Your users can turn on the sound if you catch their attention.
Go to the pop-up builder to see everything yourself!