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Optimize your customer support with Dashly Knowledge Base

7 days of unlimited free trial

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Knowledge Base with all answers

Knowledge Base with all answers, even when your support is asleep

  • Lighten your agents’ workload. Empower your customers to find the answers to their questions anytime
  • Articles are organized into categories
  • Search by keywords
  • Optimized for both web and mobile

Customize your
Knowledge Base

Connect your domain name

Connect your domain name

Add your brand colors

Add your brand colors

Add your logo

Add your logo

Remove Dashly branding

Remove Dashly branding

Share help articles with your users in Dashly live chat

Share help articles within the chat interface
No more copy/pasting or typing long, complicated instructions
Don’t make your customers wait
Available in both web panel and mobile app

Share help articles with your users in Dashly live chat

Send articles on the go via Dashly mobile app

  • Agents can communicate with customers via Dashly mobile application and send articles straight from the app
  • Customers get detailed answers to any question, even when the agent is on the go.

Download Dashly mobile app and stay in touch with your customers from anywhere in the world

Agents can communicate with customers via Dashly

It’s super simple to add articles to the knowledge base

  • Scale your team's expertise so that your customers can benefit from it.
  • Your agents can contribute to the knowledge base and make it increasingly useful over time
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Connect Google Analytics and measure

Connect Google Analytics and measure the efficiency of your Knowledge Base

Data driven insights will help you improve the quality of your Help Center

Connect Google Analytics and improve the quality of your articles based on the following key metrics: page views, scrolls, bounce rate and more

Increase your website traffic with Knowledge Base articles

Improve the SEO ranking of your website.
Choose which articles should go through indexing and generate more traffic.

Increase your website traffic

Free Knowledge Base for Dashly users

What’s in it:

Up to 30 articles

Up to 30 articles

Categories and search by keywords

Categories and search by keywords

Availability of Unique domain name

Availability of Unique
domain name

Super convenient articles editor

Super convenient
articles editor

Super convenient articles editor

Super convenient
articles editor

Mobile app for agents

Mobile app
for agents

Indexing for SEO improvement

Indexing for
SEO improvement

Enable this module to add analytics and enjoy unrestricted functionality

PLANS
Free consultation with our specialists: get more leads collected in 30 minutes
Easily integrate with your stack

Ready-to-use. API for web, iOS and Android

Case studies

29.6%
sales increase

Learn how our SaaS client transformed from manual to automated sales with Dashly tools and increased revenue by 29.6%

50%
reduction in support calls

The core of OpenCRM success is customer relationships. Learn what Dashly tools they use to reduce email and phone load on their support team and increase their customer engagement