Updates

Instantly reply to customer requests from Instagram
06.09.2021

Now you can communicate with users on the platform they are used to: it’s fast, convenient, and secure. Once you enable the integration, all customer requests will come to the inbox — DMs, replies, reactions, and mentions of your account in stories.

Support and sales won’t depend on SMM specialists and will finally work with leads directly. You will no longer miss a single message from customers.

Enable the integration or learn more in the Knowledge Base.

Hide chat widget on site pages and mobile version wherever it’s not needed
18.08.2021

Now you can choose where your visitor will see a chat. For example: if there are landing pages or products where you don’t provide live support — hide a live chat option there. It’s also a good opportunity to free some space on the mobile version of your website. Despite the chat invisibility, all the visitors’ actions will still be tracked and stored in the user card.

Just set the list of URLs to show or hide a chat widget on in chat settings.

Dashly validates Emails and Phone numbers
30.06.2021

From now, Dashly validates Emails and Phone numbers in case user left them via pop-up, auto-reply or chatbot. Read more about the rules in our help center.

Therefore you can notice a slight decrease in conversion rates. But the number of qualified leads will remain the same. Read why it happens in the latest blog post.

Visual text editor in the Leadbot
21.06.2021

Updates in the Leadbot: we simplified survey creating process and improved analytics
07.05.2021

From now on, you can effortlessly save the answer option that the user chose when communicating with the Leadbot.

Read more inside…

Updated Leadbot Builder
28.04.2021

We made an easier way to build leadbots and make them cover even more tasks. Happy to introduce the Leadbot Builder.

Read more inside