Website chatbot to collect leads and support users

Respond to customers 24/7. Collect even more leads, pass only targeted ones to sales and reduce the support team workload

Try on your website for freeRequest a demo
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Increase the website conversion rate and collect more leads with custom сhatbot

Collect leads at night
and on weekends

Answer questions and collect contacts on a 24/7 basis without agents

Collect leads at night and on weekends

24/7

contact with customers

49%

of users buy late at night

Help complete the purchase

The custom chatbot will help with user problems. For example, with payment or subscription

Help complete the purchase

Proactively engage in conversation
and gather contacts

Customers are 10 times more likely to make a payment
if they’ve talked to your team. Custom chatbot
helps create quality conversations

Proactively engage in conversation and gather contacts

Achieve sales goals faster by focusing on your target customers

60%

of leads are untargeted

>15

hours are spent by each agent on people who will never buy

Qualify leads and pass to sales only hot ones

Qualify leads and pass to sales only hot ones

Transfer customer data to CRM and other
services automatically

Transfer customer data to CRM and other services automatically

Collect more information about customers to achieve your sales targets faster

Collect more information about customers to achieve your sales targets faster

Reduce customer service response time and don’t lose customers

Answer user questions in the chat without agents

Answer user questions in the chat without agents

Collect contacts to respond later

Collect contacts to respond later

Track team workload with statistics for all channels and agents

Track team workload with statistics for all channels and agents

Collect important information about the customer for agents to handle customer queries faster

Collect important information about the customer for agents to handle customer queries faster

Distribute customer requests within the team automatically

Distribute customer requests within the team automatically

Onboard users

Tell about updates with the chatbot. Make it easy
to navigate through the top questions
and sections

Onboarding users

Create your own chatbot in the Dashly builder in 5 minutes

What is this chatbot for?

Leadbot is a feature of Dashly's live chat. It is a chatbot service that supports sending triggered messages with possible answers or forms to fill in. The chatbot will ask the next question. According to the customer's option, the online bot will assign the conversation to an agent or route this conversation to a particular channel, e.g., sales, support, price experts, or another service. In other words, the chatbot makes the customer journey smoother.
  • Send triggered messages;
  • Suggest up to 10 answers and ask the next questions accordingly;
  • Send files and images;
  • Tell the price;
  • Collect customer contacts (name, email, phone number), start building your list of contacts, or ask for more specific information to provide better support, service, and further sales;
  • Assign chatbot customer service agents or route the conversation to a channel;
  • Make more interaction with your website, e.g., redirecting to the price page;
  • Enrich customer’s card with more information for further segmentation and targeted personalized messages
The chatbot will be able to send a meeting invitation so that customers can pick a time slot without chatting with a support or sales agent. The chatbot will make it possible to send articles from your knowledge base (built with Dashly).
The chatbot proactively asks questions. It helps you engage more prospects. It collects contact details and qualifies leads with questions you set. As a result, you get more qualified leads with no effort from your agents. Those who need a personal approach or support outside the bot platform will be assigned to particular agents, e.g., sales who can tell more about the price structure or assistance.
No, a website chatbot is acivated with a trigger you set. It is usually a specific action done by a website visitor on a website page. If your prospects start chatting with you, the leadbot will not answer (this feature of "chatbot as a service" will be supported soon, though). In other words, the chatbot won’t make sales but it will take a few steps towards them, e.g., telling the price or redirecting to the price page, or sending a price list.
If you already have Dashly live chat widget on your site, you don’t need to install anything additionally for building a bot. Set the chatbot service up with a chatbot builder. No code from Dashly panel. The chatbot building takes around 5 minutes with a user friendly chatbot maker.