Comparison of LiveChat and Dashly
Find out why Dashly is better!
Compare to LiveChat, Dashly team has been developing a Conversational marketing tools for marketing, sales and customer support since 2018. Read our comparison and find out why Dashly is the best alternative to LiveChat.
Chatbots solve user questions that have not yet appeared, automatically respond to frequently asked questions, and route dialogues to responsible managers.
Pop-ups can help you with notifying customers on updates, collecting contacts of unauthorized customers and expanding email subscriber list. The handy pop-up builder requires no special coding skills and you do not need to be a rockstart of design and. With Dashly you can launch a triggered pop-up in 15 min.
Compare to LiveChat, Dashly provides not only chat, but also chatbots, knowledge base, pop-ups, and triggered e-mail campaigns. You'll get a complete all-in-one solution to boost sales and support for the price of LiveChat.
Triggered email campaign sent to the right audience can help you engage customerse, inform them on updated, fight abandoned carts and boost your sales. This is a great tool to interact with users who don't use chat for some reason.
More tools, less payments
Chatbots
Track website visitors' behavior, their interactions with your company, and always have it at hand in the lead card. Enrich the data with the information from your CRM and other services. Use data for triggered communications with audience.
Pop-ups
Triggered email campaigns
User data tracking
Dashly offers you a transparent pricing that doesn't depend on the number of agents and contacts. Our pricing is based on the monthly traffic to your website.
We do our best to help you pay less, so we've created "Automation" plan, which includes chat, chat-bots, pop-ups, triggered email campaigns and knowledge base. Compare to LiveChat, Dashly provides you with all tools for the price of LiveChat's chat only.
We do our best to help you pay less, so we've created "Automation" plan, which includes chat, chat-bots, pop-ups, triggered email campaigns and knowledge base. Compare to LiveChat, Dashly provides you with all tools for the price of LiveChat's chat only.
Unlimited seats. No extra payment
We combined all messages in one window. All the conversation history may be found in 1 dialogue.
Just imagine, your customer starts the conversation on website live chat, continues dialogue via one or several messenger apps and then goes back to the website live chat. And for you, it's still a single dialogue.
And of course, compare to LiveChat, Dashly supports audio messaging, screen broadcasting and video communication.
Just imagine, your customer starts the conversation on website live chat, continues dialogue via one or several messenger apps and then goes back to the website live chat. And for you, it's still a single dialogue.
And of course, compare to LiveChat, Dashly supports audio messaging, screen broadcasting and video communication.
Gather conversations from website, social networks and messenger apps in one inbox
More than 30 ready-made integrations
Like LiveChat, Dashly offers reporting and analytical tools. Monitor response time, users' satisfaction, track the busiest hours and discover the most frequently asked requests. See the most productive agent and detect one who needs to perform better.
All data you need to evaluate support team's performance and get Insights for growth
Mobile apps are easy to use and allow team members to switch quick between desk and mobile device to help clients on the go.
Unlike LiveChat, we update the apps regularly and keep the interface consistent, so switching between PC and mobile device doesn't require extra skills from your team.
Unlike LiveChat, we update the apps regularly and keep the interface consistent, so switching between PC and mobile device doesn't require extra skills from your team.
IOS and Android apps for comfortable support teams' work
Easy switch from LiveChat to Dashly
Our Support team will guide you at each stage. We will help you with the data export (customer's name, phone number, e-mail and chat history) from LiveChat.
We will also share our tricks with your support team to adopt them to the solution quickly.
We will also share our tricks with your support team to adopt them to the solution quickly.
Comparison table Dashly & LiveChat
| Dashly | LiveChat | |
|---|---|---|
| Chat Seats Included | Unlimited | 1 |
| Additional Chat Seats | free | $59/mo |
| Contacts | Unlimited | Unlimited |
| Chat history | Unlimited | Unlimited |
| Live Chat | + | + |
| Chatbot | + | + |
| + | + | |
| Saved replies | + | + |
| Lead base segmentation | + | - |
| Targeted messages (chat, pop-up, email) | + | - |
| Mobile apps | + | + |
| Email and pop-up builder | + | - |
| Team inbox | + | + |
| Triggered messages | + | + |
| Visitors details | + | + |
| A/B tests | + | - |
| SEO ranking | + | - |
| Analytics | + | + |
| CRM integration | + | + |
| Slack integration | + | + |
| Facebook integration | + | + |
| Instagram integration | + | + |
| WhatsApp integration | + | + |
| Zoom integration | + | + |
| Calendly integration | + | + |
| Mixpanel integration | + | + |
| Zendesk integration | + | + |
| API | + | + |
| Team & Availability Routing | + | + |
| Knowledge base | + | + |
| Email and Chat Support | + | + |
| Platform Fee | from $79/mo | from $50/mo |
Articles about live chat