Ready-made chatbot flows

Collect product feedback in a chatbot

Set up a chatbot to ask open and multiple-choice questions. Capture what your customers think about your product without a survey link.

The chatbot conducts the survey for you

The chatbot from this template:

  • Engages users mid-session in a friendly conversation
  • Asks open-ended and multiple-choice questions
  • Records answers in the user card for analysis
Collect product feedback in a chatbot

Why chatbot feedback beats survey links

The fastest way to learn what users think is to ask them. Replies via chat conversion rates are higher than via survey links because users don't have to leave the page.

Set up open or option-based questions, schedule the chatbot to launch on a specific page or after a specific event, and aggregate answers in one place.

Feedback chatbot conversation

Run quick research and decide what to ship next

Invite users to beta tests, gather contacts of those interested in research, and validate features with quick surveys before building. Decisions stay grounded in real customer input.

Beta test invitation via chatbot

Launch this chatbot in your Dashly account

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