Respond to customers 24/7 and reduce the workload of the support team

Optimize your sales and support performance with Welcome bot

The Welcome bot will meet users who want to chat:
1. will answer the most common questions
2. collects contacts if agents are offline
3. distribute the conversations across the team
    of questions can be closed with a Welcome bot
    > 50%
    of users leave the website if they don't get an answer within 10 seconds
    30%
    Reduce customer service response time and don't lose customers
    Answer user questions in the chat without agents
    Collect important information about the customer for agents to handle customer inquiries faster
    Collect contacts to respond later
    Distribute customer requests within the team automatically
    Track team workload with statistics for all channels and agents
    Qualify leads and pass on only the hot ones to sales
    Stay focused on the deals that matter most
    of leads are untargeted
    60%
    hours per week agent spends on people who will never buy
    > 15%
    Create your own chatbot in the Dashly builder in 5 minutes
    How does it work?
    Install the service on your website
    When a user opens live chat, he will see messages from the Welcome-bot
    Set up Welcome-bot scenarios in the constructor for daytime and nighttime
    Chatbot collects data about the user, answers common questions and transmits the conversation to the manager in the live chat or send to the CRM