’10 mistakes SaaS companies make’ quiz to check your user onboarding

Reading time: 16.06.2021
’10 mistakes SaaS companies make’ quiz to check your user onboarding

Last week, with product marketing experts, we reviewed how companies implement SaaS onboarding trends.

But that was only the beginning.

In addition, we found out ten mistakes SaaS companies made during client onboarding and collected them into this quiz.

This will help you define:

  • Typical mistakes SaaS companies make during customer onboarding
  • An expert solution from Dashly product marketers on how to fix them

Check what client onboarding practice can lead your users to churn.

It’s easy. Just choose whether the statement true or false.

But first, look at a detailed guide book on lead qualification we made for Dashly readers 👇

Client Onboarding Practice #1

It doesn’t matter when to design client onboarding: at the start or right before the product launch
Client Onboarding Practice #1
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Client Onboarding Practice #2

You shouldn’t involve multiple teams in the process of client onboarding planning
Client Onboarding Practice #2
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Client Onboarding Practice #3

Catering to the average user is the ultimate way to build the onboarding flow of a product that attracts a wide range of users
Client Onboarding Practice #3
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Client Onboarding Practice #4

There is no need to follow-up clients who aren’t taking the critical steps towards your product’s «aha» moments
Client Onboarding Practice #4
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Client Onboarding Practice #5

The onboarding email campaign is better to send after a particular time
Client Onboarding Practice #5
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Client Onboarding Practice #6

Teaching everything clients need to know in the first visit isn’t enough to convince them to come back to an app
Client Onboarding Practice #6
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Client Onboarding Practice #7

Collaborative SaaS products’ client onboarding should be optimized for a team rather than for an individual user
Client Onboarding Practice #7
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Client Onboarding Practice #8

Managing customer expectations via displaying progress status is essential in client onboarding
Client Onboarding Practice #8
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Client Onboarding Practice #9

Perfect Client Onboarding Process is about 100% automation
Client Onboarding Practice #9
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Client Onboarding Practice #10

SaaS client onboarding must include a welcome screen
Client Onboarding Practice #10
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Results:

Now count your correct answers and click on the relevant results group
Results:
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