Online and offline status of support agents will sync across all devices and browsers

Mobile App
14.04.2021

From now on you won’t have to set your online or offline status manually every time you enter the mobile app. It will automatically sync with the web and across all apps.

If you set the offline status manually and have no conversations are assigned to you, it will also remain on all devices and browsers and on mobile and desktop apps, until you change it.

Update the mobile app to see the changes.