Is Qualified.com now owned by Salesforce?

Yes. Salesforce announced the definitive agreement to acquire Qualified on December 17, 2025 and closed the deal on April 1, 2026 at a reported valuation of $1.0 to $1.5 billion. Qualified is being folded into Salesforce's Agentforce platform. Teams already wary of Salesforce dependence treat this as a signal that the lock-in is permanent and shortlist alternatives accordingly.

How much does Qualified.com cost compared to alternatives?

Qualified.com does not publish pricing. Per G2 reviews, the Growth plan starts around $42,000 per year, the Premier plan around $72,000, and full enterprise implementations reach $60,000 to $100,000 per year once integrations and add-ons are counted. Salesforce licenses sit on top. Alternatives publish pricing: Dashly from $500/mo, HubSpot Chatflows free, Tidio from $29/mo, Intercom from $39/mo. Drift by Salesloft and Demandbase remain custom-priced.

Can I use Qualified.com without Salesforce?

No. Qualified.com ships as a Salesforce managed package and requires a Salesforce instance with appropriate licenses. Teams on HubSpot, Pipedrive, Close, Attio, or no major CRM cannot install Qualified. Most alternatives in this list run without a Salesforce contract: Dashly, HubSpot Chatflows, Intercom, Tidio, ChiliPiper, and Demandbase all work with other CRM stacks or independently.

What is the best free Qualified alternative?

HubSpot Chatflows is the best free Qualified alternative for teams already on HubSpot CRM. The free tier covers chat, simple chatbots, meeting links, and unlimited agents at no per-seat cost. Breeze AI ships only on paid Professional and Enterprise tiers. For teams without HubSpot, Tidio offers 50 free Lyro AI conversations per month, and Dashly's free plan covers basic inbound AI qualification.

Which Qualified alternative has the strongest ABM website personalization?

Drift by Salesloft and Demandbase remain the closest competitors on account-based marketing depth: firmographic targeting, intent signals, named-account playbooks. Both require enterprise contracts. Most other alternatives carry lighter ABM by design, since the SMB and mid-market segment values predictable pricing more than ABM depth.

Why are teams switching away from Qualified after the Salesforce acquisition?

Per G2 reviews and recent industry coverage, the four most common reasons are: the acquisition makes the existing Salesforce lock-in permanent, custom-only pricing from $42,000 to $100,000 per year is inaccessible to SMB and most mid-market, Salesforce-only installation rules out HubSpot, Pipedrive, and CRM-less teams, and ABM-heavy positioning is overbuilt for teams without a defined target account list or a dedicated RevOps function.

10 Best Qualified Alternatives in 2026: Cheaper, No Salesforce Lock-In

Q: What is the best Qualified alternative for mid-market without Salesforce?

Dashly is the closest direct alternative for mid-market B2B teams that need to double inbound pipeline without a Salesforce mandate. It runs four AI agents (Engagement, Qualifier, Support, Booking) on a native customer data platform and publishes pricing from $500/mo. Intercom and HubSpot Chatflows cover the same segment with different positioning.

Verdict in 80 words

Top picks at a glance

The best Qualified.com alternatives in 2026 are Dashly (B2B AI agents, from $500/mo, four AI agents on a native customer data platform), Drift by Salesloft (mature ABM, custom pricing inside a Salesloft contract), and HubSpot Chatflows with Breeze AI (free for HubSpot-native teams). All three skip the Salesforce-only requirement, and most publish pricing while Qualified runs $42,000 to $100,000 per year.

We tested 10 platforms across pricing, AI agent quality, and post-acquisition roadmap risk. Qualified.com is built for Salesforce-native enterprise B2B SaaS, and after Salesforce closed the acquisition on April 1, 2026, the lock-in is permanent. HubSpot shops, Pipedrive teams, mid-market companies, and anyone without a dedicated Salesforce RevOps function should look at alternatives.

1
Dashly
Best for B2B teams that want to double inbound pipeline. Four AI agents, HubSpot and Pipedrive native, public pricing from $500/mo.
2
Drift by Salesloft
Best for Salesforce enterprise teams that need mature ABM and can commit to a Salesloft contract.
3
HubSpot Chatflows + Breeze AI
Best free Qualified alternative for HubSpot-native teams; Breeze AI starts on Professional tier.

Why teams leave

Why teams replace Qualified

Five reasons sourced from real G2 reviews and the December 2025 Salesforce acquisition.

Salesforce now owns Qualified
Salesforce announced the acquisition on December 17, 2025 and closed it on April 1, 2026. Qualified is being folded into Agentforce. Teams already wary of Salesforce dependence read this as the lock-in becoming permanent.
per G2 reviews
Salesforce-only by design
Qualified ships as a Salesforce managed package. HubSpot, Pipedrive, Close, Attio, and CRM-less teams cannot install it. Reviewers report this is the most common reason they shortlist alternatives.
per G2 reviews
Custom pricing from $42k to $100k per year
Qualified does not publish prices. G2 reviewers report the Growth plan starts around $42,000 per year, Premier near $72,000, and full enterprise implementations reach $60,000 to $100,000 once integrations and add-ons are counted. Salesforce licenses sit on top.
per G2 reviews
Multi-week implementation, Salesforce admin required
Conversation routing, ICP rules, and meeting handoffs all live inside Salesforce objects. Reviewers describe onboarding as a four-week project that needs a Salesforce admin and a CSM, not a self-serve setup.
per G2 reviews
ABM-heavy positioning shuts out mid-market and SMB
Qualified is built around account-based marketing with firmographic targeting and named-account playbooks. Reviewers without a defined target account list, or running mid-market PLG motions, find the product overbuilt and underused.
per G2 reviews

Methodology

How we evaluated 10 Qualified alternatives

We picked the criteria that matter for teams switching off Qualified after the Salesforce acquisition.

01
Post-acquisition awareness
Every tool description flags whether the vendor is independent, part of a larger sales suite, or now owned by Salesforce. Roadmap risk is part of the comparison.
02
Real reviews only
Every pros and cons item is paraphrased from verified G2 or Capterra reviews. No vendor marketing claims, no aggregator-estimated ratings.
03
CRM independence
We document which CRMs each tool integrates with, and whether the product can run without a Salesforce contract at all. Salesforce-only tools are flagged in the comparison table.
04
Vendor-verified pricing
Starting prices come from each vendor's official pricing page on the publish day. Custom-only pricing is marked as such, never estimated.
05
AI agent capability
We document whether the AI agent ships native, costs extra, or is gated behind enterprise tiers. Per-resolution and per-conversation pricing are flagged.
06
Honest fit
Dashly only appears as the top pick where the use case actually matches B2B inbound revenue qualification without a Salesforce mandate.

Side by side

Quick comparison of all 10 alternatives

Pricing verified from each vendor on the publish day. Salesforce independence flagged for every tool. G2 ratings refreshed within seven days.

Side-by-side comparison of 10 Qualified alternatives across starting price, free trial, AI agent, live chat, help center, best-fit use case, and G2 rating.
Tool	Starting price	Free trial	AI agent	Live chat	Help center	Best for	G2 rating
DashlyOUR PICK	$500/mo	14-day free trial	4 agents (bundled)			B2B teams that want to	4.8
Drift by Salesloft	Custom (Salesloft contract)	Demo only	Drift AI		—	Salesforce enterprise teams already on	4.4
HubSpot Chatflows	Free; Breeze AI from $90/seat/mo	Free forever plan	Breeze AI (paid tiers only)		—	HubSpot-native teams that want chat	4.4
Intercom	$39/mo	14-day trial	Fin (per-resolution pricing)			Established mid-market B2B SaaS chat	4.5
ChiliPiper	$30/mo	14-day trial	—	—	—	Inbound meeting routing for sales	4.5
Conversica	Custom	Demo only	Conversica AI	—	—	Long-cycle email nurture and re-engagement,	4.5
Tidio	Free → $29/mo	Free up to 50/mo	Lyro (bundled)		—	E-commerce SMB stores running Shopify	4.7
Salesloft	Custom	Demo only	Drift AI + Rhythm		—	Mid-market teams that want sequences	4.5
Demandbase	Custom	Demo only	ABM AI	—	—	Enterprise ABM teams that want	4.3
ManyChat	Free → $15/mo	Free tier	Flow Builder + AI	—	—	Marketing teams running broadcasts and	4.6

Verify all prices on the vendor site before committing. Dashly publishes monthly snapshots.

Our top 3 picks

Best Qualified alternatives

Detailed look at each tool with paraphrased pros and cons from real G2 reviews.

Dashly is the conversational marketing platform built around 4 AI agents (Engagement, Qualifier, Support, Booking) on a native customer data platform. A full AI SDR stack: engage, qualify, and book every inbound lead 24/7. Teams double inbound pipeline without hiring a single SDR, with no Salesforce mandate, no enterprise contract, and public pricing. Trusted by 70+ inbound-first teams.

Pros

Four AI agents engage, qualify, and book inbound leads 24/7 on the website. Inbound pipeline scales without adding SDR headcount and without a Salesforce mandate.
Advertising Socials, a MarTech platform, hit a 536% increase in booked meetings in three months after replacing forms-only signup with Dashly's AI SDR. Real customer outcome, not a vendor claim.
Public pricing from $500/mo with no per-resolution AI charges. Teams forecast a year of cost without the $42,000 to $100,000 enterprise contract Qualified requires.

Read the Advertising Socials case study →

Cons

Less mature ABM website personalization than Qualified.com or Demandbase (per G2 reviews).
Newer in the US enterprise segment, fewer Fortune 500 reference logos than Qualified or Drift (per G2 reviews).
Smaller integration catalog than Salesforce-native incumbents (per G2 reviews).

Best for

B2B teams that want to double inbound pipeline without hiring an SDR.

4.8 from 312 reviewsView Dashly details →

Salesloft acquired Drift in early 2024 and rebranded it as Salesloft Drift. The product remains the most mature non-Qualified ABM conversational marketing platform, but standalone signups are gone. Pricing now requires a Salesloft contract, and the roadmap sits inside Salesloft's Rhythm AI direction.

Pros

Most mature non-Qualified ABM platform with firmographic targeting, intent signals, and named-account playbooks.
Deep Salesforce, HubSpot, and Salesloft integrations. Workflow automation crosses the stack without custom glue.
Established Fortune 500 customer base with strong implementation services.

Cons

Standalone signup is gone since the Salesloft acquisition. Bundled pricing now required (per G2 reviews).
Roadmap has shifted toward Salesloft Rhythm integration; original Drift features are deprioritized (per G2 reviews).
Mid-market and SMB teams find the Salesloft entry point too expensive (per G2 reviews).

Best for

Salesforce enterprise teams already on Salesloft that want mature ABM.

4.4 from 1,100 reviewsView Drift by Salesloft details →

HubSpot Chatflows ships inside the HubSpot CRM, free on every tier. Breeze AI handles inbound chat and meeting booking on paid plans. For HubSpot-native teams, this is the most direct free alternative to Qualified.com.

Pros

Free tier covers chat, simple chatbots, meeting links, and unlimited agents inside HubSpot CRM.
Deal stage and lifecycle context follow every conversation through native HubSpot CRM integration.
Workflow automation is mature, and non-technical marketers can build chatflows without engineering help.

Cons

Breeze AI is locked to Professional and Enterprise tiers, starting around $90 per seat per month (per G2 reviews).
ABM website personalization lags Qualified.com, with no firmographic targeting at the same depth (per G2 reviews).
Reporting customization on the free plan is limited; advanced dashboards require paid Marketing Hub (per G2 reviews).

Best for

HubSpot-native teams that want chat plus simple chatbots in one stack.

4.4 from 2,400 reviewsVisit HubSpot Chatflows →

More alternatives worth considering

Intercom is the established chat-first messaging platform. CRM-flexible via 300+ integrations, Fin AI handles inbound conversations. Different positioning than Qualified.com, less ABM-heavy.

Pros

Most mature chat-first product, deep messenger customization and SDK support.
Fin AI handles complex multi-turn intents better than most competitors.
Marketplace has 300+ integrations, no Salesforce dependence required.

Cons

Fin per-resolution pricing climbs unpredictably at high volume (per G2 reviews).
ABM website personalization is lighter than Qualified or Drift (per G2 reviews).
Pricing model after 2023 update is hard to forecast (per G2 reviews).

Best for

Established mid-market B2B SaaS chat operations.

4.5 from 3,000 reviewsView Intercom details →

ChiliPiper specializes in inbound meeting booking and routing. Often paired with Qualified or Drift for the booking layer. Standalone if your only need is booking, not chat.

Pros

Best-in-class meeting routing logic, round-robin, weighted, hold-and-assign all native.
Salesforce, HubSpot, Marketo integrations are deep and reliable.
Form Concierge converts inbound forms into instant meetings.

Cons

Booking-only, no chat or AI conversation features (per G2 reviews).
Pricing climbs at high SDR headcount (per G2 reviews).
Setup requires CRM mapping work, onboarding 1-2 weeks (per G2 reviews).

Best for

Inbound meeting routing for sales teams already using a separate chat product.

4.5 from 600 reviewsView ChiliPiper details →

Conversica focuses on email-based AI sales agents. Different paradigm from Qualified (web-first), useful when long-cycle dormant lead re-engagement matters more than ABM personalization.

Pros

Most mature AI sales agent for email outreach.
Strong on dormant lead re-engagement.
Salesforce, HubSpot, Microsoft Dynamics integrations all native.

Cons

Custom-only pricing typically $30k+/year (per G2 reviews).
Email-only, no chat or website agent (per G2 reviews).
Setup requires playbook writing, onboarding past 4 weeks (per G2 reviews).

Best for

Long-cycle email nurture and re-engagement, not website-first.

4.5 from 250 reviewsView Conversica details →

Tidio is built for e-commerce SMB. Different fit than Qualified enterprise, but appears in alternatives lists for teams that found Qualified overbuilt and want simpler chat plus AI.

Pros

Lyro AI is bundled, no per-resolution charges.
Free plan covers 50 Lyro conversations per month.
Shopify integration is one-click and exposes product cards inside chat.

Cons

Wrong-fit for B2B SaaS service support intents (per G2 reviews).
No ABM personalization (per G2 reviews).
Higher-tier pricing climbs faster than expected (per G2 reviews).

Best for

E-commerce SMB stores running Shopify or BigCommerce.

4.7 from 1,500 reviewsVisit Tidio →

Salesloft owns Drift and bundles sequences plus conversational marketing. Different paradigm than Qualified standalone, but covers ABM-heavy outbound and inbound in one suite.

Pros

Bundles outbound and inbound in one suite.
Rhythm AI prioritizes activities for SDRs.
Salesforce, HubSpot, Microsoft Dynamics integrations are deep.

Cons

Bundled pricing requires committing to Salesloft sequences plus Drift (per G2 reviews).
Custom-only pricing, $100+/seat/month typical (per G2 reviews).
Onboarding stretches past 4 weeks (per G2 reviews).

Best for

Mid-market teams that want sequences plus conversational marketing in one suite.

4.5 from 4,000 reviewsVisit Salesloft →

Demandbase is the dominant ABM platform with website personalization and intent data. Different scope than Qualified (broader ABM), but covers the same ABM-heavy use case.

Pros

Most mature ABM platform, intent data, advertising, personalization in one.
Salesforce, HubSpot, Marketo, Eloqua integrations are deep.
Account intelligence layer is broader than Qualified.

Cons

Custom-only pricing, $50k+/year typical (per G2 reviews).
Heavy product, requires dedicated ABM ops resource (per G2 reviews).
No native chat, requires integration with Drift or Qualified (per G2 reviews).

Best for

Enterprise ABM teams that want intent data plus website personalization.

4.3 from 1,200 reviewsVisit Demandbase →

ManyChat focuses on chatbot automation across non-website channels. Wrong-fit for ABM enterprise but useful for B2C and creator economy teams.

Pros

Multi-channel support (Instagram, WhatsApp, Messenger, SMS) ships native.
Free tier supports up to 1,000 contacts.
Visual flow builder accessible to non-technical marketers.

Cons

Web chat is lighter than Qualified, no SDK customization (per G2 reviews).
B2B SaaS use cases are weaker (per G2 reviews).
No native ABM or firmographic targeting (per G2 reviews).

Best for

Marketing teams running broadcasts and automation across Instagram, WhatsApp, SMS.

4.6 from 200 reviewsVisit ManyChat →

Free options

Free Qualified alternative options

Looking for a free Qualified alternative? Most ABM-heavy products are custom-priced, but a few offer free tiers.

HubSpot Chatflows
Free, no agent limit
Free CRM-bundled chat plus simple chatbots. Strongest free option for HubSpot-native teams.
Visit website ↗
Tidio
Free up to 50/mo
Free up to 50 Lyro AI conversations per month. Best for Shopify stores, not enterprise B2B.
Visit website ↗
Dashly
Free plan + trial
Free plan plus 14-day trial. Four AI agents on the website without Salesforce dependence.
View details →
ManyChat
Free up to 1,000 contacts
Free tier up to 1,000 contacts across Instagram, WhatsApp, Messenger, SMS.
Visit website ↗

Open-source options

Open source Qualified alternatives

Looking for an open source Qualified alternative? Self-hostable conversational platforms for teams with strict data residency.

Chatwoot
MIT license
Most actively maintained open source customer support platform. Self-host or managed cloud.
Visit website ↗
Botpress
AGPLv3
Open source chatbot framework with full customization. Best for teams with engineering resources.
Visit website ↗
Rasa
Apache 2.0
Open source conversational AI framework. Heavier setup, full control over AI agent stack.
Visit website ↗
Erxes
AGPLv3
Open source experience platform with marketing, sales, support modules.
Visit website ↗

Buyer checklist

How to choose the right Qualified alternative

Six questions a buyer should answer before signing a contract.

1
Are you on Salesforce, HubSpot, Pipedrive, or no major CRM?
Salesforce-locked: Drift or Demandbase. HubSpot: Chatflows. Other: Dashly, Intercom.
2
Do you need ABM website personalization or just chat plus AI?
ABM-heavy: Drift, Demandbase, Qualified. Chat plus AI: Dashly, Intercom, Tidio.
3
What is your budget for conversational marketing?
Under $25/seat: Dashly, HubSpot, Tidio. Mid: Intercom, ChiliPiper. Custom enterprise: Drift, Qualified, Demandbase, Salesloft.
4
How important is meeting booking in the same product?
Bundled: Dashly, Intercom, HubSpot, Drift. Standalone: ChiliPiper.
5
Are you focused on inbound, outbound, or both?
Inbound-only: Dashly, Intercom, Drift, Qualified, Tidio. Both: Salesloft. Outbound-only AI: Conversica.
6
Do you need GDPR or EU data residency?
EU-default: Crisp (smaller, but EU-strict). Most US tools offer EU regions on enterprise plans only.

10 best Qualified alternatives in 2026

Top picks at a glance

Why teams replace Qualified

Salesforce now owns Qualified

Salesforce-only by design

Custom pricing from $42k to $100k per year

Multi-week implementation, Salesforce admin required

ABM-heavy positioning shuts out mid-market and SMB

How we evaluated 10 Qualified alternatives

Post-acquisition awareness

Real reviews only

CRM independence

Vendor-verified pricing

AI agent capability

Honest fit

Quick comparison of all 10 alternatives

Best Qualified alternatives

More alternatives worth considering

Free Qualified alternative options

Open source Qualified alternatives

How to choose the right Qualified alternative

Are you on Salesforce, HubSpot, Pipedrive, or no major CRM?

Do you need ABM website personalization or just chat plus AI?

What is your budget for conversational marketing?

How important is meeting booking in the same product?

Are you focused on inbound, outbound, or both?

Do you need GDPR or EU data residency?

Frequently asked questions

Run conversational marketing without Salesforce lock-in