Chatbot automatically collects, segments, and qualifies leads. Don't hesitate to use chatbots for marketing activities.
Create targeted marketing campaigns with chatbots and reach out to customers on high-intent pages.
Just imagine, customers will be able to book meetings automatically with no support or service team help.
The marketing team uses chatbots to move visitors through a sales funnel. So your business can help customers with payment or account or app activation.
The Welcome chatbot meets users, answers the most common questions, and collects contacts if agents are offline. You guess this chatbot is useful for a marketing team.
Route customer requests to the relevant team automatically. The marketing chatbot handles initial communication and collects context data into leads cards.
This chatbot superpower is so useful for a marketing team. Use Dashly solution to:
· enrich customers CRM profiles with the information from visitors answers automatically;
· learn customers interests;
· improve service on issues leads mentioned in chats with support team;
· segment your leads base to personalize marketing campaigns.
We are constantly improving the product. Soon your team will be able to use a chatbot not only on a website but also in messengers.
A chatbot is a service tool that sends your customers triggered messages with possible answers or marketing forms to fill in.
According to the option the customer picks, the online chatbot recommends them a product, leads to the website page, assigns the conversation to the relevant support team member, or routes it to a particular business channel. Want to know more? Read more about a chatbot in our article.
Business uses chatbots for:
· Marketing: marketing teams implement chatbots on websites and socials to collect and qualify leads.
· Customer support: provide 24/7 service and answer customers questions even during non-working hours.
· Sales: recommend products, lead to purchase or registration, and pre-qualify leads, reduce cart abandonment automatically.
The best website chatbot service has a list of solutions. Check if yours have them:
– Visual chatbot builder
– Integrations with Facebook, Instagram socials, and messengers.
– Marketing forms to capture customer contacts and personal data.
– Website visitors’ behavior tracking to provide in-time support.
– 24/7 customer service.
– Clear pricing.
– Rich customization options.
We reviewed these and some other services in our article on the best chatbot tools.
It is no matter for support or marketing teams you build a chatbot because the logic is the same. With Dashly solutions you can create a bot in an easy-to-use builder. You only need to:
— create a message chain,
— come up with the text,
— choose a trigger for launching,
— set up audience filters.
You don’t have to be a developer to make a bot, but Dashly’s programmers will help you in case of any difficulty. We have written an article on how to create a chatbot for a website. Check it out!
The price for chatbot solutions differs from service to service. But in most cases, chatbots go together with other solutions, like live chat, knowledge base, etc.
In Dashly, chatbot marketing is included in three plans, starting from $39/mo. So it can be used by any size business.
Chatbot service is only one of the solutions Dashly provides for EdTech. Here are the most popular scenarios that online schools launch:
— Ask visitors about their interests to recommend the best course.
— Activate freemium students into paid plans.
— Qualify and collect prospects.
— Support customers.
Download a free map of chat bot scenarios for EdTech business.
Here are the most popular customer scenarios that SaaS companies launched this year with Dashly:
— Collect and qualify leads.
— Activate customers into new features;
— Recommend relevant solutions.
— Onboard customers.
— Qualify customer requests to route them to the relevant support team member.
— Support customers by answering FAQs 24/7.
Download a free map of chat bot customer communication scenarios for SaaS businesses.
Dashly solutions are popular among online stores. Here are the most popular customer communication scenarios that eCommerce companies launch:
— Welcome visitors and recommend solutions that match their interests.
— Boost sales by offering a promo code to an inactive customer.
— Prevent cart abandonment by offering free shipping.
— Cross- and Upsell items to loyal a customer.
— Answer frequently asked customer questions 24/7.
Download a free map of chat bot scenarios for eCommerce.