AI in sales enablement:

5 strategies to transform your sales process

Discover the secrets of rapid sales metrics growth from Dashly team experts. What strategies and tools to use, which pitfalls to avoid, what examples and best practices to follow.

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sales enablement guide

In the ever-evolving landscape of sales, staying ahead means harnessing new technology before your competitors do. Right now, the spotlight is on AI and sales enablement — a dynamic duo that’s redefining the rules of engagement. 

But how exactly is AI in sales enablement a game-changer? 

In this article, I’ll share five actionable tips on how AI sales enablement can drastically improve your team’s efficiency. Plus, I’ll recommend three AI-powered tools that are essential for any forward-thinking sales strategy. 

Get ready to discover how the synergy between sales enablement and AI can level up your sales game!

AI in sales enablement: how it works

AI in sales enablement is not just a buzzword; it’s a robust toolkit that is changing the game for sales teams worldwide. 

By integrating sales enablement AI, organizations are streamlining processes that once consumed precious time and resources. Here’s a glimpse at how AI for sales enablement works wonders:

  • Automating Routine Tasks: AI takes over time-consuming jobs like data entry and scheduling, allowing sales reps to focus on closing deals.
  • Pre-meeting Intelligence Gathering: AI enablement tools can sift through vast amounts of data to provide sales reps with in-depth insights about potential clients, ensuring they’re always prepared.
  • Tailoring Offers: AI analyzes customer data to help reps present the most relevant products or services, increasing the chances of a sale.
  • Time Efficiency: By handling sales enablement pain points like follow-up emailing and lead qualification, AI frees up reps to engage more personally with clients.
  • Performance Analysis: AI tools can track sales performance and give actionable feedback to help teams refine their strategies.

By addressing these core aspects, AI enablement is not just easing the sales process but redefining it, opening doors to unprecedented levels of efficiency.

Now let’s consider AI sales enablement in detail 👇

AI for lead qualification and scoring

AI and sales enablement are transforming the lead qualification process. By automating the initial interaction with potential customers, AI can profoundly impact the sales enablement world.

Dashly AI-powered bot is crafted for this job. Here’s how is works:

  • Automated Lead Qualification: The Dashly AI chatbot engages with visitors on your website, asking the right questions to gather the necessary information for your sales reps. 
    For example: The chatbot can determine a lead’s product interest, budget, or purchase timeline.
  • Lead Scoring: Beyond gathering data, the Dashly AI chatbot can score leads on their purchasing readiness, which allows sales reps to prioritize their outreach efforts and focus on leads that are most likely to convert, addressing a common sales enablement pain point.
AI for sales enablement

Here are a few more perks:

  • 24/7 Availability: The chatbot doesn’t sleep. It can qualify leads and answer FAQs around the clock, ensuring no opportunity slips through the cracks because of timing.
  • Increased Efficiency: With the heavy lifting done by AI, your SDRs can dedicate their time to more personalized, high-value interactions.

Put the Dashly AI chatbot to the test in your business environment. Experience firsthand how it can streamline your lead qualification and scoring, and watch your sales enablement world transform.

Grow your conversion into deals up to 2.5x with Dashly AI chatbot for sales

Embrace the synergy of AI and sales enablement to elevate your marketing and sales strategies. 

Right sales content at the right time with AI

AI is revolutionizing the ability of sales teams to leverage the right content at the right time, a crucial factor in converting prospects into customers. AI in sales enablement ensures that the days of frantic searching for pertinent information are in the past. Here’s how AI sales enablement tools can assist:

  • Instant Access to Content: An AI-enabled sales assistant swiftly provides the most relevant success stories, case studies, or data-driven insights to share with prospects. You can train it on your own library of useful materials. 
  • Contextual Understanding: With artificial intelligence sales enablement, the software comprehends the context of a prospect’s query and proffers content that directly addresses their pain points. For this, AI uses NLP (Natural Language Processing) to understand the request in natural language, much like a human would.
  • Streamlined Content Delivery: Instead of distracting sales reps from the conversation, sales enablement powered by AI ensures all necessary content is just a few clicks away, allowing for a more natural and engaging dialogue.
  • Enhanced Productivity: Sales reps can remain focused, building stronger relationships with prospects instead of toggling between screens or reaching out to colleagues for help.

By having an AI assistant at their side, sales professionals can deliver a more personalized experience, showcasing the right content at the perfect moment, and cementing the credibility of their offer.

AI for automation of routine tasks

The integration of AI into sales enablement streamlines repetitive tasks, allowing sales teams to concentrate on building relationships and closing deals. Here are some of the ways sales enablement and AI are working together to automate routine operations:

  • Automated Outreach: Sales enablement AI can send initial contact emails or messages, ensuring that prospects are engaged without delay.
  • Efficient Email Follow-Ups: By tracking engagement, AI prompts timely follow-ups, increasing the chances of catching a lead’s attention at just the right moment.
  • Voice to Text Transcription: An AI-enabled sales assistant offers real-time voice-to-text services during calls, ensuring that all important details are captured without manual note-taking.
  • CRM Integration: Transcriptions and notes are automatically uploaded to the CRM, linked to the appropriate contact, saving time and maintaining organized records.

Sales enablement powered by AI not only optimizes time management but also ensures that no critical follow-up or detail is overlooked, paving the way for a more efficient and effective sales process.

Artificial Intelligence for new sales reps training

Training new sales reps can be a complex task, but AI for sales enablement is making it more effective and engaging:

  • Role-Playing Sessions: AI enablement tools facilitate role-playing exercises that allow new reps to practice their sales pitch in a risk-free environment. This helps build confidence and polish their sales techniques before engaging with actual clients.
  • Coaching and Feedback: Once the practice session is complete, a human coach provides personalized feedback, while AI supplies a full transcript of the exchange, thanks to advanced NLP capabilities. Reps can review their performance, focusing on areas for improvement.
  • Playbooks and Guidelines: AI helps assemble comprehensive sales playbooks and guidelines, offering a valuable resource for newcomers to study best practices and strategies.
  • Continuous Learning: AI-driven analytics can monitor the progress of each trainee, adapting training content to address specific weaknesses and ensure a well-rounded skill set.

By incorporating AI into their sales enablement training programs, teams can ensure that new reps are not only well-versed in their pitches but are also continuously learning and perfecting their craft.

More effective sales team with fewer resources

The synergy between sales enablement and artificial intelligence is reshaping the future of B2B sales, enabling teams to achieve greater effectiveness with fewer resources:

  • Time-Saving Automation: AI sales enablement tools take over repetitive tasks such as lead qualification, data entry, and scheduling, freeing up sales reps to focus on more complex, high-value interactions.
  • Skill Improvement Through Analytics: AI provides actionable insights based on data and analytics, helping sales reps to constantly refine their strategies and improve sales enablement metrics.
  • Increased Speed and Efficiency: Automation powered by AI in sales accelerates various communication processes, ensuring that no time is wasted and prospects have a seamless experience.
  • Enhanced Customer Experience: AI-driven personalization allows for tailored communications, making each prospect feel understood and valued, leading to more meaningful engagements.

By harnessing AI in sales enablement, sales teams not only become more efficient but also adapt and evolve with the changing landscape, ensuring their place at the forefront of the future of B2B sales.

AI sales enablement tools 

When selecting AI sales enablement tools, it’s crucial to choose platforms that fit your business needs and can cover a variety of tasks to empower your salespeople. Here are three distinct AI tools that stand out in the sales enablement AI space:

Dashly

AI for sales enablement

Use Case: Dashly serves as an AI sales enablement platform primarily for lead capturing, qualification, and nurturing through AI-powered chatbots.

Businesses: Best suited for middle-sized businesses in eLearning, SaaS, FinTech and Wellness spheres with three or more sales reps in a team.

Sales Team Benefits:

  • Automates initial customer interactions and qualification.
  • Prioritizes leads, so salespeople can focus on those most likely to convert.
  • Offers personalized communication to enhance customer experience.

Pricing: Dashly offers custom pricing, depending on business needs and goals. 

Aircover.ai

aircover for AI sales enablement

Use Case: This AI platform assists in real-time during sales calls by providing sales reps with conversational intelligence and actionable insights.

Businesses: Suitable for B2B companies, especially those in tech and software industries where products can be complex.

Sales Team Benefits:

  • Delivers on-the-fly information and responses to salespeople.
  • Helps in navigating objections and presenting solutions effectively.
  • Analyzes calls to offer post-meeting insights and coaching opportunities.

Pricing: Aircover.ai may offer custom pricing depending on the size of the sales team and specific feature requirements, with options for demos or pilot programs.

Gong

Gong for sales enablement

Use Case: Gong’s AI platform focuses on conversation intelligence, analyzing sales calls, and emails to provide insights into customer interactions.

Businesses: Ideal for medium to large sales teams in any industry looking to improve their sales tactics and understand their customer interactions better.

Sales Team Benefits:

  • Identifies successful patterns in customer conversations.
  • Provides feedback for sales rep development and training.
  • Enhances strategy by pinpointing what works and what doesn’t in sales cycles.

Pricing: Gong typically customizes pricing based on the scale of the operation and specific module usage, with a possibility of tiered pricing for different levels of service.

Each ai sales enablement tool brings something different to the table, whether it’s automating customer interactions with AI chatbots, offering real-time call assistance, or providing deep conversation analytics. 

By implementing such AI in sales enablement, sales teams can increase their efficiency, refine their strategies, and ultimately drive more successful outcomes. 

Always consider a tool that aligns with your sales objectives, team size, and the complexity of your sales processes, and be sure to explore any trial periods or demos to ensure the right fit for your organization.

Wrapping up on AI sales enablement

In conclusion, AI sales enablement is proving to be an invaluable asset in the fast-paced world of sales. By incorporating artificial intelligence into the sales process, businesses are reaping a multitude of benefits:

  • Saves Time: AI automates mundane tasks, freeing up sales teams to concentrate on strategy and customer engagement.
  • Facilitates Growth: With AI, sales reps can continuously improve their skills through data-driven insights and personalized training.
  • Enhances Lead Experience: AI personalizes interactions and swiftly provides relevant information, creating a smoother journey for potential customers.

These advantages contribute to a more streamlined sales process, allowing teams to close more deals efficiently and effectively, shaping the future of B2B sales.

To experience the impact of AI on your sales enablement efforts firsthand, consider testing the Dashly AI chatbot. It’s designed for automated lead qualification and scoring, ensuring that your sales team can focus on what they do best — selling.

2x your sales conversions by contacting the most promising leads first with Dashly AI chatbot

Embark on your AI sales enablement journey today and watch your sales soar.

FAQ on sales enablement and AI

What is sales enablement?

Sales enablement is a strategic approach that provides sales teams with the tools, content, training, and analytics necessary to sell more effectively. The goal of sales enablement is to ensure that salespeople have access to the right information at the right time to engage effectively with prospects and customers throughout the sales process.

Will sales be replaced by AI?

While AI is transforming the future of sales enablement by automating certain tasks and providing valuable insights, it is unlikely to completely replace sales. Human interaction, empathy, and the ability to build relationships are key components of sales that AI cannot replicate. Instead, AI is expected to augment the capabilities of salespeople, allowing them to focus on more strategic, high-level tasks.

What are the sales enablement pain points?

Common sales enablement pain points include a lack of efficient content management, insufficient alignment between sales and marketing, inadequate training and onboarding for sales reps, and the inability to measure the effectiveness of sales activities. AI and sales enablement solutions aim to address these challenges by providing automation, personalized training, and advanced analytics to improve the efficiency and effectiveness of sales teams.

How does AI impact the future of sales enablement?

AI is rapidly shaping the future of sales enablement by providing smarter tools for analytics, lead scoring, personalized content delivery, and sales training. This enhances the ability of sales teams to make data-driven decisions, prioritize their efforts, and deliver tailored experiences to customers, paving the way for what many see as the future of sales.
AI’s role in this evolution is to support sales reps, not to replace them, by enhancing their abilities and efficiency.

How does AI personalize the sales process?

AI personalizes the sales process by leveraging data to understand the unique needs and behaviors of each prospect. Using machine learning, AI can analyze a prospect’s previous interactions, preferences, and engagement levels to recommend specific content, the optimal time for contact, and the best approach for each individual.
This customization leads to a more personal and effective sales experience, which is a key element in modern sales enablement strategies.

Can AI help in forecasting sales and managing pipelines?

Absolutely, AI plays a crucial role in forecasting future sales and managing sales pipelines. By analyzing historical data, current deals, and buying patterns, AI can make predictive analyzes about which leads are most likely to convert and when.
This helps sales teams to manage their pipelines more effectively by focusing on the most promising opportunities, anticipating future outcomes, and allocating resources where they are most needed.
As a result, AI-powered forecasting is becoming an integral component of strategic planning within sales enablement.

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