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saas map

We’ve collected 16 scenarios to boost your product growth. Sign up to get access to the map and other useful resources

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saas map

Trigger scenario map for SaaS

Looking for an alternative to Tawk.to?
Dashly is a good one!
7 days trial, easy setup, no card required
"Never turn a prospect away.
Dashly captures the information you need
to follow-up later"

The live chat that your visitors will like

  • Forget dated chat windows. Let visitors chat with you like they would with their friends.

  • Send rich messages with images, videos, and buttons to encourage action.

  • Use the user data that Dashly collects to start conversations with the right people on your website.

Dashly is never offline

  • Instead of turning chat off, let visitors ask questions when and where they have them.

  • Do not leave a boring reason why you are not online. Create a warm welcome message instead with the link to knowledge base.

  • Prompt visitors for their email address to send your reply to their inbox if they leave before you respond.

  • Don’t hang up on visitors. When people return to your site show their past conversations and let them pick up where they left off.

It is for better customer engagement

  • Respond instantly to customer messages to give them the best experience ever.

  • One centralized place for messages from all your leads and customer channels. Receive and reply to all communications from the Inbox

  • Create articles about the most important settings in your product and publish them with Dashly Knowledge base

  • Monitor the most important metrics of your support team like the response time, team workload, the number of questions solved and so on. Improve your support team based on data.

More than a simple live chat

  • Use in-app messaging to help users with any difficulties they may have, so that they get the maximum value out of your product

  • Follow up conversations with your users via email. Tell them about cool updates and valuable content, and stay top of mind

  • See the whole user journey inside your product to know when the trial is over or the subscription is canceled to react quickly and retain users.

  • See how users activate in your product and use new features. Funnels will show you conversion rates on every step of user journey.

Success of our customers
new signups
How to bring more visitors to sign up? Dashly and IQ Option answered this question and got 25% more sign ups. The story of ups and downs, different A/B tests and a happy end for trade stocks and digital options platform.
leads within 6 months
How to generate more leads?
Dashly and Findthat.email know the answer. The story of how the implementation of one product brought 3 times more leads with one pop-up and a live chat.
How to get more online sales?
Dashly and Kflwebdesign made a cool project for a New York flower shop that brought more leads, improved customer service and helped the flower shop to get 55% more online sales.
Talk to users on the go. Use the Dashly mobile apps
The mobile app has no limits: share articles, use canned responses, get to know who you're talking to, and leave notes for your teammates.
$0 + $100+

Tawk.to - live chat + customer engagement tech stack

Dashly - all-in-one customer communication solution for unlimited number of agents
People want personal support instead of bot's small talk
Support team
is online 24/7
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Start from the basic customer communication for free
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