Live chat on the website and messengers to drive sales and communication with customers
Increase conversion rates at the very beginning of communication. Let customers write whenever they want in live chat, messengers or social networks
Start converting for free
Be where your customers are — social networks and messengers
89%
of customers
prefer to communicate with the business in text in messengers, social networks and chat
Dashly — one of the best solutions for this task
Start communication on the website, continue in social networks and messengers
The Platform remembers users who visited the website and recognizes them if they write on Telegram, Instagram and Facebook
The communication is truly seamless
Start converting for free
Raise website conversion rate
27% conversion into conversation growth
The number of users who visited website and then started a conversation raises with proactive messaging via a live chat
Chatbot
Collects contact info and distributes dialogues while you sleep
Mobile devices
Conversion on mobile devices is 60% higher
Mail, phone numbers and other information
Increase the number of contacts in your database
Optimize your workflow
The entire history of communication with users is stored
You and your customers will always have access to the chat history. Search will help you to find a conversation by date or a key word
With Knowledge Base you will speed up average resolution time
Customer Support reps can send a link with detailed instructions. No need to type a reply from scratch
The chatbot will automatically guide your users and help them with their questions
Chatbot will ask qualifying questions and your team will receive only hot leads.
Automatic chat assignment
Qualify requests and assign to a relevant channel automatically. Optimize your time and delegate it to Dashly
Support team interface
Management tools for team leaders
Data safety
You no longer need to share the passwords and other important data with your team members
All the data you collect about your users will be stored in Dashly. Your team members’ messengers are free from work chats now
Analytics and team performance reports
Monitor response time, workload by hours, summary data by operators and other metrics
Manage access rights
Determine if a manager can see user data, set up trigger messages or grant him/her access to the inbox only
Collect feedback
After each conversation a user will be asked to rate the support quality
About integrations with CRM, analytics and other services
More than 30 ready-made integrations.
Open API for web, IOS and Android
Apps for IOS, Android and desktop
Always stay in touch with your users. Switch from desktop to the mobile app at any time
