Forget dated chat windows. Let visitors chat with you like they would with their friends.

Send rich messages with images, videos, and buttons to encourage action.

Use the user data that Dashly collects to start conversations with the right people on your website.

Instead of turning chat off, let visitors ask questions when and where they have them.

Do not leave a boring reason why you are not online. Create a warm welcome message instead with the link to knowledge base.

Prompt visitors for their email address to send your reply to their inbox if they leave before you respond.

Don’t hang up on visitors. When people return to your site show their past conversations and let them pick up where they left off.

Respond instantly to customer messages to give them the best experience ever.

One centralized place for messages from all your leads and customer channels. Receive and reply to all communications from the Inbox

Create articles about the most important settings in your product and publish them with Dashly Knowledge base

Monitor the most important metrics of your support team like the response time, team workload, the number of questions solved and so on. Improve your support team based on data.

Use in-app messaging to help users with any difficulties they may have, so that they get the maximum value out of your product

Follow up conversations with your users via email. Tell them about cool updates and valuable content, and stay top of mind

See the whole user journey inside your product to know when the trial is over or the subscription is canceled to react quickly and retain users.

See how users activate in your product and use new features. Funnels will show you conversion rates on every step of user journey.