Chatbot Glossary

If you are just getting started with a leadbot software or Dashly in general, you might have a problem with all those new words. We have put together a complete list of a leadbot terminology.

A

AI-Powered Chatbot — Dashly Chatbot Glossary

Artificial Intelligence — Dashly Chatbot Glossary

Assistant — Dashly Chatbot Glossary

Average Handle Time — Dashly Chatbot Glossary

C

Chatbot — Dashly Chatbot Glossary

Chatbot Platform — Dashly Chatbot Glossary

Conversational UX — Dashly Chatbot Glossary

D

Decision Trees — Dashly Chatbot Glossary

F

Flow-Based Chatbot — Dashly Chatbot Glossary

H

Human Fallback — Dashly Chatbot Glossary

I

Intent — Dashly Chatbot Glossary

Interactive Voice Response — Dashly Chatbot Glossary

L

Leadbot — Dashly Chatbot Glossary

M

Machine Learning — Dashly Chatbot Glossary

Messenger Chatbot — Dashly Chatbot Glossary

N

Natural Language Processing — Dashly Chatbot Glossary

Natural Language Understanding — Dashly Chatbot Glossary

Q

Quick Replies — Dashly Chatbot Glossary

T

Ticketing — Dashly Chatbot Glossary

Training — Dashly Chatbot Glossary

Training Phrases — Dashly Chatbot Glossary

U

Utterance — Dashly Chatbot Glossary

V

Voice Assistant — Dashly Chatbot Glossary