But there is no open conversation here. Except for the asked data, this bot won't react to user text.
Flow-based chatbots advantages:
- Flow-based chatbots are easy to train." If/then" logic based list of questions and relevant answers options is what everyone can do.
- Easy training of rule-based bots simultaneously reduces implementation costs.
- The rule-based bots are highly accountable and secure.
- A rule-based approach also enables faster implementation of bots. Unlike AI bots, rule-based bots do not need to wait for years to gather data analyzed by algorithms to understand customer problems and provide solutions.
Create your flow-based chatbot for free with Dashly: Use a 7-days trial to try.