The best way to learn what your users think is to ask them. Getting a reply is not always easy. Neither is organizing the results in one place and analyzing them. Save your time and let a chatbot ask your customers who are using your product. You can set open questions or give your respondents options to choose from.
Chatbot: — engages your users into a conversation — ask them questions — collect their feedback and record them in the user card for you to analyze.
Users give feedback in live chat than click on links
A chatbot can collect feedback for you. It gives you an opportunity to enhance new features and the customer experience in general. The majority of customers prefer to give their ratings or comments in a chat, rather than click a link to a survey.
Quickly conduct research and decide how to develop products
Invite users to beta tests. Gather contacts of those who want to take part in research and are excited about your product development.
Learn individual features with quick surveys and make decisions based on the feedback.
How does a chatbot work?
Install Dashly service on your website
Preview how it will look for your website visitors
Set up chatbot flow in a simple builder
Gather feedback and improve your product with the chatbot!
Use Dashly builder to create your chatbot in 5 minutes and gather feedback.