To offer the right product or solution, a manager must ask users a list of clarifying questions:
— what visitors are interested in,
— what is the price range of the solutions they're looking for,
— who is the goal they want to use a product for,
— desired product parameters,
— who makes buying decisions,
— which payment system do they use.
The chatbot will automatically ask these questions to pick up the most suitable solution. If there is no standard solution, it will pass leads on to the right team.