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Analytics, Support
How to Improve Customer Satisfaction: Main Customer Service KPIs
14
Oct
Releases, Support
How to Speed Up Your Customer Support with Dashly Saved Replies
21
Sep
Support
Dashly Experience: Guide on How to Build an Effective Support Team
10
Jul
Support
How to Make the Customer Support Team More Effective
6
Jul
Support
How to train a live chat agent
15
Apr
Support
Customer Service: why you need it and how to level it up
1
Apr
Support
How to start a conversation with a customer: 25 welcome message ideas
18
Mar
Support
Major mistakes of support agents and how to fix them remotely
16
Mar
Support
The key support and chat metrics that you should start measuring today
28
Feb
Support
How to get your support team relieved: five insights
19
Feb
Support
How to get your clients back: why you shouldn’t let go if you love them
14
Feb
Releases, Support
Answer questions before users ask: create your own Knowledge base
21
Nov
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